Virtual Receptionist - Temporary (Mental Health/Medical Office)

Remote, USA Full-time Posted 2025-07-25

About the position

The Temporary Virtual Receptionist at Upstream Mental Health will provide essential administrative support during a short-term period while primary staff are on vacation. This role is crucial for maintaining smooth operations in a telehealth environment, requiring excellent communication skills and a client-focused approach.

Responsibilities
? Answer incoming office calls.
,
? Assist clients with real-time tech issues during telehealth appointments.
,
? Schedule/Reschedule appointments using our practice management system, Simple Practice.
,
? Address time-sensitive administrative tasks and manage client concerns promptly.
,
? Communicate with clinicians and supervisors regarding time-sensitive issues.

Requirements
? Prior administrative or receptionist experience, specifically in a therapy or medical practice.
,
? Comfortable using technology and troubleshooting minor tech issues.
,
? Excellent verbal and written communication skills.
,
? Ability to maintain confidentiality and professionalism in a mental health setting.
,
? Familiarity with Simple Practice or similar electronic health record (EHR) systems.
,
? Familiarity with Google Workspace/Google Suite.
,
? Ability to empathically interact with diverse client populations.

Nice-to-haves

Benefits
? Remote work opportunity
,
? Flexible working hours within standard business hours

Similar Remote Jobs

Remote Part-Time Evening Data Entry

Posted on: 27-02-2025 00:00

Live Chat Representative

Posted on: 27-02-2025 00:00

Translator (English > Non-English)

Posted on: 27-02-2025 00:00

Work from Your Computer, Booking Travel????

Posted on: 27-02-2025 00:00

Remote Data Entry Assistant at Target

Posted on: 27-02-2025 00:00

Paid Product Tester

Posted on: 27-02-2025 00:00

Costco wholesale corp

Posted on: 27-02-2025 00:00

Chat Specialist (CS)

Posted on: 23-02-2025 00:00

UPS Remote Data Entry Clerk Typing

Posted on: 01-07-2024 16:53

Software Tester and Jr Developer-Fully REMOTE

Posted on: 28-01-2025 06:22

Remote Senior Lead Service Technician

Posted on: 27-11-2024 06:07

UPS Remote Job (Data Entry) $25/Per Hour ? US

Posted on: 31-01-2025 10:01

Sr Talent Acquisition Analyst

Posted on: 25-09-2024 00:00

Customer Service Representative/Data Entry

Posted on: 16-01-2025 19:15