Ramp Agent (Customer Service Agent) - JFK

Remote, USA Full-time Posted 2025-07-25

About the position

As a Ramp Agent at Delta Air Lines, you will play a vital role in ensuring that cargo and baggage are transported safely and on time. This entry-level position involves physical tasks such as lifting, loading, and unloading baggage, as well as operating ground equipment. The role requires a commitment to safety and security, and offers opportunities for career advancement through mentorship from leaders in the company.

Responsibilities
? Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft.
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? Guide incoming and departing aircraft from the gate positions to ensure timely connections.
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? Safeguard cargo, baggage, and mail from damage, loss, and weather.
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? Operate ground equipment such as tugs, belt loaders, and tow tractors in congested areas.
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? Use baggage scanners and computers to ensure accurate routing of baggage to destinations.

Requirements
? High school diploma, GED, or high school equivalency.
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? At least 18 years of age and authorized to work in the United States.
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? Valid driver's license.
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? Proficiency in English.
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? Ability to pass a physical ability test (PAT).
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? Commitment to safety and security of self and others.

Nice-to-haves

Benefits
? Adoption assistance
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? Dental insurance
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? Disability insurance
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? Employee assistance program
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? Health insurance
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? Life insurance
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? Paid holidays

Apply for the Job

Ramp Agent (Customer Service Agent) - JFK

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