Pharmacy Technician (Remote), Clinical Customer Care

<h3><strong>Pharmacy Technician (Remote) ? Clinical Customer Care</strong></h3>
<strong>Position:</strong> Remote Pharmacy Technician
<strong>Department:</strong> Clinical Customer Care
<strong>Job Type:</strong> Full-Time or Part-Time
<strong>Location:</strong> Work From Home
<strong>Pay:</strong> Competitive hourly rate
<h3><strong>About the Role</strong></h3>
We are seeking a dedicated and detail-oriented Remote Pharmacy Technician to join our Clinical Customer Care team. In this role, you will support patients, healthcare providers, and pharmacists by addressing prescription-related inquiries and ensuring accurate and timely service. This position combines your pharmacy expertise with exceptional customer service skills, all from the comfort of your home.
<h3><strong>Key Responsibilities</strong></h3>
<ul>
<li>Provide exceptional customer care by responding to inquiries from patients, healthcare providers, and pharmacists.</li>
<li>Assist with prescription processing, including refills, prior authorizations, and insurance verifications.</li>
<li>Resolve issues related to medication orders, dosage instructions, and delivery timelines.</li>
<li>Utilize pharmacy software to accurately manage patient records and prescription details.</li>
<li>Adhere to federal and state regulations regarding the handling of prescription medications.</li>
<li>Collaborate with pharmacists and other team members to ensure patient safety and satisfaction.</li>
<li>Maintain confidentiality and compliance with HIPAA guidelines.</li>
</ul>
<h3><strong>Qualifications</strong></h3>
<h4><strong>Required:</strong></h4>
<ul>
<li>Active and valid Pharmacy Technician certification (CPhT) or equivalent.</li>
<li>Strong knowledge of pharmacy practices, terminology, and medications.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to multitask and remain organized in a remote work environment.</li>
<li>Reliable high-speed internet connection and a secure, distraction-free workspace.</li>
</ul>
<h4><strong>Preferred:</strong></h4>
<ul>
<li>Prior experience in a pharmacy technician or clinical customer care role.</li>
<li>Familiarity with pharmacy management systems and insurance processes.</li>
</ul>
<h3><strong>What We Offer</strong></h3>
<ul>
<li>Flexible remote work schedule.</li>
<li>Competitive pay and benefits package.</li>
<li>Comprehensive training and ongoing professional development.</li>
<li>Opportunity to contribute to patient care from the convenience of your home.</li>
</ul>
<h3><strong>How to Apply</strong></h3>
Ready to make a difference in patients? lives while working remotely? Apply today to join our Clinical Customer Care team as a Pharmacy Technician.