Chat Support Agent
Chat Support Agents are responsible for interacting with customers through chat platforms, addressing their queries, and resolving their problems.
They also provide information about products or services, process orders, and handle customer complaints...
Chat Support Agents perform the following duties and responsibilities: ? Respond to customer inquiries via chat in a timely and accurate way ? Identify customer needs and provide appropriate solutions and/or responses ? Track and follow up on all customer requests to ensure they are properly resolved ? Escalate unresolved customer grievances to designated departments for further investigation ? Provide customers with information about products, services, features, pricing, etc. ? Assist in processing customer orders and payments ? Provide feedback on the efficiency of the customer service process ? Maintain a positive, empathetic and professional attitude towards customers at all times
Job Type: Part-time
Pay: $19.35 - $22.98 per hour
Benefits:
? Health insurance
? Paid time off
? Work from home
Shift:
? Day shift
? Evening shift
People with a criminal record are encouraged to apply
Work Location: Remote
Similar Remote Jobs
Chat Support Agent
Posted on: 08-08-2024 00:00
Call Center Agent
Posted on: 08-08-2024 00:00
WORK FROM HOME
Posted on: 08-08-2024 00:00
Freelance Virtual Assistant
Posted on: 08-08-2024 00:00
Virtual Support Trainer
Posted on: 08-08-2024 00:00
Video Project Moderator
Posted on: 08-08-2024 00:00
Remote Virtual Assistant
Posted on: 08-08-2024 00:00
Field Service Technician
Posted on: 08-08-2024 00:00
Online Chat Representative
Posted on: 08-08-2024 00:00
Printing & Mailing
Posted on: 08-08-2024 00:00
Staffmark Group is hiring: Digital Content Manager (Remote) in Houston
Posted on: 02-01-2025 03:59
Youtube Video Editor - Contract to Hire
Posted on: 05-08-2024 00:00
Remote Cold Storage Project Manager
Posted on: 10-12-2024 18:33
Volunteer Non-Executive Directors (voluntary) (HR) | Minds Ahead CIC
Posted on: 16-11-2024 00:00
Remote Real Estate Sales Representative
Posted on: 02-02-2025 00:00
Distribution Center Team Member
Posted on: 27-02-2025 00:00
Healthcare Appointment Coordinator
Posted on: 25-10-2024 07:23
Inventory Control Supervisor
Posted on: 27-02-2025 00:00
CDL Class A Delivery Driver - Home Daily
Posted on: 27-02-2025 00:00
Caffe Macs Barista - Full-time
Posted on: 27-02-2025 00:00