Job Summary: As a Bank Teller, you will provide exceptional customer service by processing customer transactions, maintaining accurate records, and assisting with account-related inquiries. This role involves daily interactions with customers, ensuring they receive a high standard of service, while adhering to bank policies and regulations.
Key Responsibilities: ? Process customer transactions, including deposits, withdrawals, transfers, and loan payments. ? Assist customers with account inquiries, explain banking products, and provide information regarding account balances and services. ? Ensure accurate and efficient handling of financial transactions and maintain a balanced cash drawer. ? Promote and cross-sell bank products and services to meet customer needs. ? Identify and resolve customer issues, escalating to higher-level staff as needed. ? Maintain confidentiality of customer information and adhere to all regulatory requirements and bank policies. ? Participate in ongoing training and development to stay updated on bank products, procedures, and regulatory changes.
Qualifications: ? High school diploma or equivalent ? Previous experience in cash handling or customer service is a plus. ? Strong communication skills and customer-focused mindset. ? Ability to work effectively in a team-oriented environment. ? Attention to detail and accuracy. ? Basic computer skills, including proficiency in Microsoft Office applications.
Equal Opportunity Employer
