American Express Claims Representative

Remote, USA Full-time Posted 2025-07-25

About the position

The American Express Claims Representative role at Zurich North America involves handling incoming calls from American Express Card Members who need to file insurance claims. The representative will provide prompt and professional service, including benefit and coverage information, setting up new claims, and updating clients on existing claims. This position is crucial in ensuring customer satisfaction and support during travel disruptions.

Responsibilities
? Handle incoming calls from American Express Card Members needing to file insurance claims.
,
? Provide benefit and coverage information to clients.
,
? Set up new claims for customers.
,
? Provide information on the status of existing claims.
,
? Deliver prompt and professional service to fulfill client requests.

Requirements
? High school diploma or equivalent.
,
? 1+ years of experience in customer service preferred.
,
? Excellent verbal and written communication skills.
,
? Attention to detail and accuracy in data entry.
,
? Analytical skills for reviewing and interpreting policy coverage and claim status.
,
? Ability to manage and prioritize tasks effectively.
,
? Professionalism in responding to high-end clientele.

Nice-to-haves
? Experience in the travel insurance industry.
,
? Bilingual skills to assist a diverse clientele.

Benefits
? Hybrid work model.
,
? Competitive salary ranging from $18.00 to $20.00 per hour based on experience.
,
? Full-time schedule with 2nd shift hours from 11 am to 7 pm, Monday through Friday.

Apply Job!

Apply for the Job

American Express Claims Representative

Similar Remote Jobs

American Express Claims Representative

Remote Customer Service Representative

Temporary Recruiter (Remote, Work-from-Home)

Technical Customer Support Specialist

Apple Home-Based Service Representative

Remote Entry-Level Data Entry

Home-Based Data Entry Specialist

Customer Care Agent (Remote)

Virtual Data Entry Specialist

Remote Customer Service Consultant

Online Order Filling Team Associate

Team Sales & Recruiting Manager Remote - HIRING NOW - HJL

Customer Service / Technical Support Representative - Night Shift...

Inbound Customer Service Representative (Remote) - Ken Garff...

Entry-Level Data Entry Clerk Admin (Fully Remote)

Virtual Special Education Teacher (CT)

Delta Airlines Virtual Data Entry Jobs – Entry Level At Home

Entry-Level Travel Advisor (Remote)

ESPN Remote Jobs (Data Entry) ? Work From Home Job

Customer Service Representative-Remote (Bilingual: Spanish / English)