Administrative Specialist III (Kids First, Pocahontas, AR)

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Closing Date: 04/15/2025 Type of Position: Staff - Clerical Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected]. Department: COM | Peds Kids First Pocahontas Department's Website: Summary of Job Duties: The Kids First Administrative Specialist III plays a vital role in providing administrative support to ensure the smooth operation of the clinic. This position requires excellent communication and organizational skills to assist both internal and external stakeholders with professionalism and efficiency. The specialist will handle daily phone coverage, schedule appointments, route correspondence, and provide exceptional customer service. Additionally, they will maintain confidentiality, uphold the Core Concepts of Patient and Family-Centered Care, and foster positive relationships with co-workers and management. Qualifications: High School diploma PLUS three (3) years of administrative experience required. Additional Information: Responsibilities: Interact with and assist the public in a professional and friendly manner. Demonstrate effective communication skills, providing accurate and complete information while maintaining strict confidentiality when necessary. Foster positive working relationships with co-workers, management, and other departments. Adhere to the Core Concepts of Patient and Family-Centered Care and the Basic Code of Conduct Guidelines. Provide exceptional customer service to both internal and external stakeholders as needed. Manage daily phone coverage, including transferring calls and recording messages accurately. Route reports, correspondence, and other materials via interdepartmental and external mail delivery services. Assist in scheduling appointments and provide reminders for families regarding upcoming appointments and clinic events. Salary Information: 31200 Required Documents to Apply: Proof of Veteran Status, Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact [email protected] for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Adult Maltreatment, Child Maltreatment, Criminal Background Check, FBI Background Check, Sex Offender Registry This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding Frequent Physical Activity: Sitting, Talking Occasional Physical Activity: Lifting, Standing, Walking Benefits Eligible: Yes The University of Arkansas System is a comprehensive, publicly-supported higher education institution composed of 18 unique campuses, divisions and administrative units that share the singular goal of serving Arkansas residents and others by developing and sharing knowledge to impact an ever-changing world. The UA System provides access to academic and professional education, and develops intellectual growth and cultural awareness in its students, staff and faculty. The system further promotes an atmosphere of excellence that honors the heritage and diversity of our state and nation. It provides students, researchers and professionals with tools to promote responsible stewardship of human, natural and financial resources in Arkansas and around the globe, and with workforce-relevant knowledge to enhance economic development efforts that improve the overall quality of life and societal well-being. 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