**Work from Home Inbound Customer Service Representative – Flexible Part-Time Opportunity at blithequark**

Remote Full-time
Are you looking for a flexible part-time job that fits your schedule and allows you to work from the comfort of your own home? Do you have excellent communication skills and a passion for delivering exceptional customer service? If so, we invite you to join our team at blithequark as a Work from Home Inbound Customer Service Representative. **About blithequark** blithequark is a leading provider of innovative solutions and services, committed to delivering exceptional customer experiences. Our team is dedicated to making a positive impact in the lives of our customers, and we're looking for like-minded individuals to join our ranks. As a Work from Home Inbound Customer Service Representative, you'll play a vital role in maintaining positive customer relations and addressing product-related concerns. **Job Summary** As a Work from Home Inbound Customer Service Representative, you'll be responsible for: * Maintaining positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions * Working from home, navigating through multiple systems, and entering information using your keyboard, including function keys, while speaking with customers on the phone * Providing exceptional customer service, resolving issues efficiently, and ensuring customer satisfaction * Collaborating with our team to achieve sales and customer service goals * Participating in ongoing training and development to enhance your skills and knowledge **Key Responsibilities** * Respond to customer inquiries and resolve issues in a timely and professional manner * Take orders, verify information, and track packages to ensure accurate and efficient delivery * Answer customer questions and provide product information to ensure customer satisfaction * Work collaboratively with our team to achieve sales and customer service goals * Participate in ongoing training and development to enhance your skills and knowledge * Meet or exceed performance metrics and sales targets **Essential Qualifications** * 18 years or older * High school diploma or equivalent required * Excellent communication and customer service skills * Ability to work independently and as part of a team * Strong problem-solving and analytical skills * Ability to multitask and prioritize tasks effectively * Basic computer skills and familiarity with software applications * Ability to work in a fast-paced environment and adapt to changing situations **Preferred Qualifications** * Previous customer service experience, preferably in a call center or retail environment * Familiarity with sales and customer service software applications * Experience working in a remote or work-from-home environment * Strong knowledge of product information and features * Ability to work flexible hours, including evenings and weekends **Technical Requirements** * PC or Laptop with: + Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer + 8GB RAM or installed memory + 10GB of Free Hard Disk Space * Dedicated High Speed Internet: + Internet Download Speed: 10.0 MBPS + Internet Upload Speed: 5.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed) * Keyboard: Function Keys (F-Keys) * Wired USB Headset * Webcams are recommended (not required) * Dual monitors recommended (not required) * Minimum monitor size of 17+ inches recommended (not required) * External mouse recommended (not required) **Training Requirements** * 1st Shift Training: 2 weeks (M-F), 8:30am-3:30pm CST * 2nd Shift Training: 2 weeks (M-F), 5:00pm-11:00pm CST * Weekend Training: 3 weekends (Sa-Su), 8:00am-4:00pm CST **What We Offer** * Flexible part-time schedule with opportunities to work around your existing commitments * Competitive hourly rate of $14.00 per hour * Upsell commission on top of hourly rate * Paid training and ongoing development opportunities * Employee discounts up to 50% * Booster Discount Certificates that allow employees to purchase company products for free * Opportunity to work from home with a supportive team that values your time and effort **How to Apply** If you're a motivated and customer-focused individual looking for a flexible part-time opportunity, we invite you to apply online at [ Please ensure you enter a valid email address that you check regularly, as most communication throughout the hiring process will be conducted via email. You can expect emails from [email protected] and [email protected]. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. Don't miss out on this exciting opportunity to join our team at blithequark! Apply today and take the first step towards a rewarding and flexible part-time career. Apply for this job
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