Virtual Assistant, Consulting
Job Description: • This is a remote position. • Our client is a dynamic and growing business support service provider with over two years in operation. • Mission: enable businesses to scale effectively through strategic virtual assistance for entrepreneurs and small business owners. • Responsibilities include email management, course & program support, billing & account cleanup, file organization, client follow-ups, inbound/outbound calls, and SOP implementation. • Application notes: attaching your resume is optional but recommended; a Loom video is required; complete the skill set section thoroughly. Requirements: • Email Management: Organize and manage high-volume inboxes, ensuring timely responses and cleanup. • Course & Program Support: Assist in the creation of course materials (Canva, PowerPoint), and manage communications and follow-ups for webinars, coaching programs, and small group sessions. • Billing & Account Cleanup: Resolve billing issues, verify charges, and merge or clean up duplicate accounts. • File Organization: Maintain and improve structure within Google Drive. • Client Follow-Ups: Conduct follow-ups with clients, especially in industries like medical aesthetics, dermatology, and healthcare. • Inbound/Outbound Calls: Occasionally assist with client calls when needed. • SOP Implementation: Operate within established SOPs and assist in building new processes for scaling programs. • Proven administrative experience managing email, calendar, and general admin tasks. • Tech-Savvy: Comfortable using tools like ChatGPT, Gemini, Lm Notes, and other AI productivity apps. • Software Proficiency: Skilled in Google Workspace, GoHighLevel (GHL), PowerPoint, Canva, and spreadsheets. • Strong Communicator: Excellent written and verbal communication; prefers email and text for daily updates (Zoom for meetings). • Experience in Consulting Support (preferred): Previous experience assisting business coaches or consultants is a plus. • Proactive & Process-Oriented: Always looking to optimize workflows, accepts feedback, and drives efficiency. • Independent & Reliable: Works well with minimal supervision after initial onboarding. • Growth-Oriented: Interested in growing into an operations coordinator/manager role in the future. Benefits: