Risk Manager- Change Experience
About the position Risk Manager- Change Experience As a Manager in Capital One’s Anti-Money Laundering (AML) Program you'll be challenged and inspired by working with business partners and stakeholders to support investigators prepare for and adapt to change. This role will focus on the human-side of platform and process change within the FIU and will lead the organization through impactful changes utilizing strategies and tools that offer lasting results while minimizing disruptions to overall operations. You will provide governance and oversight with efficient tracking of high impact FIU initiatives; driving accountability and on time delivery with a focus on people-centered continuous improvements and culture building activities. Responsibilities • Manage key FIU projects and initiatives impacting investigation outcomes • Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools and processes • Coordinate change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training and operationalization • Utilize active listening techniques across all levels to identify potential impacts, concerns and gaps to ensure all are appropriately documented, discussed and considered • Create and participate in a team culture that is adaptive, inclusive and customer focused Requirements • Bachelor’s Degree or military experience • At least 3 years of Anti-Money Laundering (AML) Compliance or Risk Management experience • At least 2 years of experience in Project or Process Management • At least 2 years of experience in Operations Management • You are a critical thinker who seeks to understand the business, its processes, risks and overall control environment • You adapt to change, embrace bold ideas, and are intellectually curious. • You like to ask questions, seek understanding, and challenge conventional thinking. • You have a successful track record of thriving in a fast paced, entrepreneurial and dynamic environment • You create energy and an environment that fosters trust, collaboration, and belonging • You possess excellent written and oral communication skills Nice-to-haves • 4+ years of Risk Management experience • 3+ years of project or process management experience • PROSCi Change Management Certification, Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti-Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or its equivalen t Benefits • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Apply tot his job