Product Services & Management Analyst

Job Description The Product Services & Management Analyst will report to the Manager and as an analyst within our Charge Integrity team (Revenue Integrity Operations Department), will play a critical role in ensuring the accuracy, completeness, and compliance of patient charges. The analyst will serve as a key liaison across departments, utilize our EHR system as well as internal applications for tracking and documentation, and ultimately contribute to preventing charge leakage and enhancing billing accuracy for the organization. Analyzes, verifies, tracks and recommends for Project, Product and Solution implementation and maintenance. Liaises between various agile teams and project teams. Recommends and delivers product and solution plans and training materials throughout implementation and helps ensure smooth operations post implementation. Job Responsibility • Analyzes, verifies, tracks and recommends for development of implementation plans for system development and implementation of products and solutions which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle and agile delivery. • Serves as a liaison between business and technology teams. • Participates in developing and delivering training programs for current and prospective users; educates practice, site, and corporate management on project operations and procedures. • Assists implementation team in configuring HIPAA rules based on System policies and legal requirements. • Ensures processes are compliant with system policies, applicable laws, and contractual bargaining agreements. • Performs solution audits; resolves discrepancies, as required. • Collaborates with implementation teams to resolve user issues. • Consults with departments to provide customer support during and post implementation. • Conducts post implementation satisfaction surveys; advises management of results and recommends actions; troubleshoots issues and resolves concerns as well as recommends necessary fixes; consults with newly acquired facilities and designs transition and implementation plans. • Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action. • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Preferred Skills/Experience: • 2-3 years experience within Revenue Cycle • Epic experience • Strong analytical skills with proficiency in Excel • Ability to prioritize delegated tasks efficiently and collaborate with team members Job Qualification • Bachelor's Degree required, or equivalent combination of education and related experience. • Bachelor's degree in Computer Science, Business, or Engineering, preferred. • Minimum of 3 years of relevant experience, required. Experience working in a dynamic, high-technology environment, preferred. • Excellent communication, interpersonal & leadership skills, preferred. This position will be remote from 9am-5pm Monday-Friday. (Some on-site meetings or go-lives may be required) • Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). Apply tot his job