Operations Administrator I – CRM & Vendor Management

About Us Gurr Brothers Construction operates a national mitigation and reconstruction platform supporting over 100 locations across the United States. Our growth is driven by disciplined operations, strong systems, and scalable processes. Position Summary The Operations Administrator I – CRM & Vendor Management is a mid-to-senior level operations role focused on CRM administration and vendor management. This position serves as a subject-matter resource for CRM systems and plays a key role in maintaining system integrity, vendor compliance, and operational efficiency. This role reports directly to the Chief Operating Officer and works closely with operations, finance, and field leadership. Key Responsibilities CRM Administration: - Serve as a primary administrator and support resource for our CRM - JobNimbus • Maintain user accounts, permissions, templates, and workflows • Support job tracking, billing workflows, and system accuracy • Lead CRM process configuration and optimization initiatives • Manage integration with other systems for communication, payment and reporting Vendor Management: • Oversee vendor onboarding, setup, and ongoing maintenance • Manage W-9 collection, compliance documentation, and audit readiness • Monitor vendor performance, contracts, and documentation • Coordinate vendor payment workflows with Finance Operations Support: • Prepare reports, dashboards, and operational metrics for leadership • Track operational action items and system-related initiatives • Support new entity launches and system implementations Qualifications Required: • 5+ years of CRM administration or systems experience • Advanced proficiency in Excel and/or Google Sheets • Strong analytical and process design skills • High attention to detail and data accuracy • Ability to manage multiple priorities independently • Professional communication and discretion Strongly Preferred: • Prior experience with JobNimbus • Experience in vendor management or procurement operations • Experience in multi-location or multi-entity organizations • Project management experience Benefits • Competitive compensation • Medical, Dental, and Vision insurance • Paid time off and holidays • Fully remote work environment • Long-term growth in systems and operations leadership Equal Employment Opportunity Gurr Brothers Construction is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status. ADA Statement Reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform essential job functions. Apply tot his job