Live Chat Support

Remote Full-time
This is a remote position. We are seeking a dedicated Live Chat Support agent to join our Real Estate team at D.S Murphy. As a Live Chat Support, you will play a crucial role in providing exceptional customer service and support through online chat platforms. Responsibilities: • Respond to customer inquiries and provide information about our real estate services. • Assist customers with technical issues and troubleshooting through live chat. • Manage multiple chat conversations simultaneously while maintaining a high level of professionalism. • Collect and document customer feedback to improve overall customer experience. • Collaborate with the sales and support teams to resolve customer issues efficiently. Requirements: • Excellent written communication skills with a keen eye for detail. • Previous experience in customer service or support roles preferred. • Ability to multitask and prioritize in a fast-paced environment. • Proficiency in using live chat software and CRM systems. • Knowledge of the real estate industry is a plus. Benefits: • Competitive salary and benefits package. • Opportunity for career growth and development. • Dynamic and collaborative work environment. • Employee discounts on real estate services. Requirements • Excellent written communication skills with a keen eye for detail. • Previous experience in customer service or support roles preferred. • Ability to multitask and prioritize in a fast-paced environment. • Proficiency in using live chat software and CRM systems. • Knowledge of the real estate industry is a plus. Benefits • Competitive salary and benefits package. • Opportunity for career growth and development. • Dynamic and collaborative work environment. • Employee discounts on real estate services. Apply tot his job
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