Our team is expanding! We have a new opening for a Supervisor, Inside Sales! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.   Supervisor, Inside SalesJob Category Sales & Customer Support ... Location HENDERSON, Nevada Req. ID 216157 Job Type Full-time Tesla participates in the E-Verify Program What to ExpectAs the Inside Sales Supervisor you will play a crucial role in educating, inspiring, and guiding potential Tesla customers through the vehicle and energy configuration and sales process. This team specifically handles financing options, trade-ins, DMV requirements, unique state regulations, delivery scheduling, service, and ensures a world-class customer experience. As the Inside Sales Supervisor, your responsibility is to ensure your team excels in these activities. You will be tasked with continually innovating and improving processes for increased efficiency and a smoother experience for both advisors and customers. What You'll Do  Recruit, train, and cultivate the professional growth of management and staff, ensuring prompt position fulfillment, ongoing performance evaluation, and adherence to Tesla's policies, procedures, and product knowledge  Ensure all employees consistently deliver a best-in-class customer experience, proactively addressing and resolving concerns requiring additional leadership support  Collaborate with the Leadership Team to align on business needs, updates, and strategies, actively demonstrating sales leadership through a visible floor presence and effective role modeling  Establish and monitor team performance goals, daily audit reports, and compliance with established standards, policies, and procedures  Oversee employee productivity in Direct Sales, Online Chat, Delivery Functions, Trade-in, Service, and Ownership Outreach  Foster a positive, inclusive culture that recognizes and rewards hard work, production, and innovation  Effectively resolve all personnel issues in a timely manner by collaborating with Human Resources and relevant teams, as well as perform additional responsibilities as assigned to meet business needs What You'll Bring  3 years of experience in phone sales, customer service, or managing an inbound/outbound contact center environment, or equivalent professional experience  Exhibits excellent verbal and written communication and relationship management skills  Strong organizational skills with the ability to make decisions aligned with Tesla standards and information security policies.  Proficient with standard corporate productivity tools including MS Office, SharePoint, and CRM applications  Must have a valid driver's license in country of employment  This role requires you to possess a Motor Vehicle Salesperson License issued by Nevada State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the licensing office nearest you in state of employment Compensation and BenefitsBenefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:  Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction  Family-building, fertility, adoption and surrogacy benefits  Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution  Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA  Healthcare and Dependent Care Flexible Spending Accounts (FSA)  LGBTQ care concierge services  401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits  Company paid Basic Life, AD&D, short-term and long-term disability insurance  Employee Assistance Program  Sick and Vacation time (Flex time for salary positions), and Paid Holidays  Back-up childcare and parenting support resources  Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance  Weight Loss and Tobacco Cessation Programs  Tesla Babies program  Commuter benefits  Employee discounts and perks program Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step ). Please contact for additional information or to request accommodations. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Apply Job!  Simple Application Process Ready to join us? The first step is easy. 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