Join our team as an Inbound Chat Operator! Responsibilities... Customer Engagement: Handle a wide range of customer inquiries via online chat, providing accurate information about automotive and recreational vehicle sales, service, finance, and dealership operations. Appointment Setting: Gather necessary information to schedule appointments efficiently. Product Knowledge: Develop and maintain a thorough understanding of our ever-evolving products and services. Lead Generation: Collect customer contact information to generate leads for our dealer clients. Interaction Summarization: Summarize online interactions based on customer needs for client review. Qualifications Preferred Experience: Background in retail customer service or the automotive industry. Typing Skills: Ability to type at least 35 words per minute, with 40+ words per minute preferred. Computer Proficiency: Basic internet and Windows-based computer skills required. Multitasking: Strong ability to multitask, with gaming experience seen as a bonus. Communication Skills: Positive and professional demeanor with excellent written and verbal communication skills. Adaptability: Ability to adapt to change and thrive in a fast-paced work environment. Requirements Customer Service Skills: Excellent customer service skills with the capability to excel in a fast-paced environment. Attitude: Maintain a pleasant, patient, and friendly attitude towards customers. Decision-Making: Strong decision-making and analytical abilities. Language Skills: Fluent in spoken and written English. Typing Speed: Fast typing skills are advantageous, with a minimum typing speed of 35 words per minute. Background Check: Must be able to pass a background check. Education: High School Diploma, GED, or equivalent certification. Experience: Preferred 2+ years of experience in an office setting, customer interaction, call center, or office customer service setting. Employment Type: Full-Time Apply Job!