Mid Market Account Executive- Growth Business, Olo is looking for a smart, entrepreneurial sales representative with an aptitude to maintain relationships with current customers while positioning Olo’s products & services to them. Our perfect candidate blends together technical aptitude, exceptional attention to detail, great presentation skills, and at-ease comfort working with any organizational role. Sound like you? Read on. Olo’s products and services mix the critical elements of B2B and excitement of B2C into an online ordering and customer engagement platform that has changed the restaurant landscape. With some of our customers transacting upwards of 40% of their revenue outside the four walls of their restaurant with digital ordering, the time couldn’t be better to help more multi-unit brands transform their businesses and implement great digital commerce programs. You will play a key role in expanding our business by building relationships with existing customers, listening and understanding their needs, and delivering solutions that maximize each brand’s digital potential. You will report to the Associate Director, Regional Business Sales and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC on the 82nd floor of One World Trade Center. What You'll Do Drive awareness, market presence and adoption of new products and initiatives for your assigned set of Olo’s existing clients in the mid market enterprise segment ($150+ ACV). Build relationships with and manage contract renewals for this set of clients Work in partnership with our Customer Success Managers and Mid Market Sales teams to understand each client’s existing program and identify potential opportunities for improvement and expansion. Own the upsell sales process and conduct product demonstrations on Olo’s products & services. Develop and cultivate relationships throughout organizations by conducting targeted outreach. Draft benchmark analyses that highlight opportunities for brands to derive greater results from existing products and/or utilize new products. Coordinate customer meetings and presentations; prepare and deliver follow-up materials, addressing any client concerns or competitive threats Manage contractual processes and executive-level negotiations. Collaborate with Customer Success post-sale to ensure a successful program launch, and make certain everything is delivered to the client just as they expected. Be held to revenue and product adoption goals. What We'll Expect From You 3+ years experience in a sales or account management role, preferably with a complex B2B SaaS/software solution. You're action-oriented, client-focused, motivated and have prior results to prove it. You have strong interpersonal and presentation skills- you’re a great collaborator, able to communicate with multiple internal departments about client feedback and plans, and work cross-functionally to solve problems. You're organized and process oriented, able to multitask, handle pressure, and be flexible in a fast-paced environment. You’re a highly motivated and confident individual with a competitive personality, but also a supportive team player. You're comfortably geeky, good at demonstrating some pretty advanced stuff, and have solid PC skills -- Powerpoint, Excel, Google Suite, CRM & data analytics tools, etc. You are able to decipher legal contracts and navigate contract negotiations. Nice to Have Experience selling to the hospitality/restaurant industry, payment solutions and/or SaaS-based products a plus About Olo Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships. Learn more at olo.com. Olo's headquarters is located on the 82nd floor of One World Trade Center. In addition to our NYC cohort, over 75% of our team works remotely across the U.S. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, a 401k match, company equity, a generous parental leave plan, and perks like team events. Check out our culture map: We encourage you to apply! We value diversity. At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are underrepresented across the tech sector and we are committed to doing our part to move the needle. Olo is an equal opportunity employer and diversity is valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you! Apply For This Job Apply tot his job