Summary: We’re seeking a highly motivated Global Key Account Manager to join a market-leading organization in the packaging industry. This individual will support and lead complex global accounts, acting as a key liaison between customers and internal teams. The ideal candidate thrives in a collaborative, fast-paced environment and is passionate about delivering value to both clients and the business. This is a high-visibility role with strong growth potential. Essential Duties & Responsibilities: • Lead and manage strategic global accounts, serving as the main point of contact for client needs and initiatives • Act as the bridge between customer goals and internal stakeholders to ensure mutual success • Provide clear, consistent communication across global teams and time zones • Represent the voice of the customer internally with strong business acumen and balance of priorities • Manage conflict and drive resolution in challenging or high-stakes conversations, both externally and internally • Build and nurture deep, long-term customer relationships that promote loyalty and expand share of wallet • Proactively identify growth opportunities and support internal advocacy to drive account development • Collaborate with cross-functional global teams to ensure seamless execution and customer satisfaction • Operate with independence and accountability, requiring minimal oversight from leadership • Maintain a strong understanding of the flexible packaging, dispensing (pumps & sprays), or closure landscape (preferred) Qualifications: • 7+ years of experience in key account management, preferably with global account exposure • Demonstrated experience managing complex customer relationships across international markets • Hands-on leadership within a global account team within the past 12 months • Proven ability to operate with initiative, take ownership, and drive results • Excellent communication skills—verbal, written, and interpersonal • Strong listening skills with the ability to ask reflective, insightful questions • Experience in packaging, dispensing, or closure industries is preferred • Ability to manage up effectively and work cross-functionally within a matrixed organization • Comfortable with 50%+ travel, including international trips as needed Apply tot his job