Job Summary of Delivery Merchandise Associate:
Expected to uphold a positive customer experience by engaging with customers, encompassing customer service values, and preserving a clean and organized store environment, all while following operational and security standards.
Responsibilities of Delivery Merchandise Associate:
? Visionaries in customer experience management pave the way for improved interactions with both internal and external customers through established practices
? Sustains and reflects a supportive store climate by valuing honesty, trustworthiness, and politeness
? Handles customer purchases and returns according to established operational procedures and ensures accurate transaction processing
? Highlights the value of credit and loyalty programs in customer interactions
? Ensures the maintenance of the merchandising philosophy and follows the prescribed procedures and standards
? Ensures precise handling and organization of merchandise in preparation for showcasing on the sales floor, adhering to company policies and criteria
? Engages in and contributes to store restoration as required during the day
? Upholds all standards related to organization, cleanliness, and restoration on the sales floor while also playing a role in keeping the entire store neat and tidy
? Provides and embraces regular acknowledgment and supportive feedback
? Follows all labor statutes, principles, and operational protocols
? Backs and actively takes part in store objectives to minimize shrinkage
? Engages in actions that emphasize safety awareness and the maintenance of a safe setting
? Carries out additional duties as delegated
Requirements of Delivery Merchandise Associate:
? Possesses excellent customer service skills
? Able to work a flexible schedule to support business needs
? Possesses strong organizational skills with attention to detail
? Capable of handling multiple tasks at one time
? Able to respond appropriately to changes in direction or unexpected situations
? Possesses strong communication skills
? Capable of lifting heavy objects with or without reasonable accommodation
? Works effectively with peers and supervisors to accomplish tasks
? Retail customer experience preferred
