Microsoft is currently seeking a <strong>Part-Time Customer Support Specialist</strong> to join our dynamic remote team. If you are passionate about technology and helping customers solve issues, this role could be a perfect fit for you!
<strong>Responsibilities:</strong> <ul> <li>Provide excellent customer service to Microsoft users via chat, email, and phone.</li> <li>Troubleshoot technical issues, guiding users through solutions and ensuring satisfaction.</li> <li>Record and track customer issues in our internal system.</li> <li>Collaborate with other teams to resolve complex customer inquiries.</li> <li>Stay up-to-date with product updates and new Microsoft features.</li> </ul> <strong>Qualifications:</strong> <ul> <li>High school diploma or equivalent required; associate's or bachelor's degree preferred.</li> <li>At least 1 year of customer service or technical support experience.</li> <li>Strong communication skills, both written and verbal.</li> <li>Familiarity with Microsoft products (Windows, Office Suite) is a plus.</li> <li>Availability to work 20-25 hours per week with flexible shifts.</li> </ul> <strong>Compensation:</strong> Competitive hourly rate with benefits and opportunities for growth within the company.
<strong>How to Apply:</strong>
Please send your resume and a brief cover letter explaining why you would be a good fit for this role to our HR team. We look forward to hearing from you!
