Customer Success Team Member

Remote, USA Full-time Posted 2025-07-25

Job Description

College Promo is a high pace, fast-growing national apparel and promotional products company serving colleges, universities, and businesses across the U.S. We provide apparel and promotional items for events like orientations and campus activities. Think Orientation merch, Intramural Champs tees, campus 5Ks water bottles, that's our stuff...

Position: Full-Time Account Manager

Job Duties include, but are not limited to:
? Communicate with customers, via phone or e-mail, about current and new orders
? Creating/editing sales orders, quotes, and invoices
? Researching apparel products and promotional items, using our Sage database
? Answering phones and helping customers with any questions or concerns they might have on current and new orders
? Managing and growing our current customer base of over 100 schools
? Work cross functionally within the company to communicate with all stakeholders in customers' success
? Create and maintain relationships with customers to better understand and achieve their needs
? Creating UPS shipments
? Travelling to conferences in the spring and fall to represent the company

Benefits:
? Accrued paid time off/vacation time
? Flexible schedule
? Monthly health insurance benefit
? Quarterly Team Performance Bonus

We're looking for a candidate who can effectively identify and address customer needs to support their success with our products. If you?re excited to join a dynamic team and make a positive impact, we?d love to hear from you! Apply now and let?s get started

Apply Job!

Apply for the Job

Customer Success Team Member

Similar Remote Jobs

Customer Success Team Member

Remote Executive Administrative Assistant

Non Profit Customer Support

Virtual Assistant (Part-time Contract)

Project Coordinator (Contract Basis)

Executive Search Partner, Insurance

Remote Call Center Representative

Customer Service Personnel (Remote)

Banking Sr. Customer Service

Licensed Therapist - Remote

[Entry Level/No Experience] Netflix Data Entry Remote Jobs

(No Degree, No Experience) Daily Motion Part/Full Time Remote Jobs - Apply Now

Contract Tech Writer, software developer doc; $50/hr W2, flex-time, 100% remote.

Inpatient Coding Specialist, Fully Remote, $5000 Bonus, Health Information Management, FT, 08A-4:30P

High Paying Customer Service Agent ? Immediate Openings

Remote Data Entry Specialist (Typist) | WFH

Group Fitness Non-Student

Apple At Home Advisor jobs - Remote

Remote Sales Consultant - Data Analytics Solutions/Services

Campus Ambassador - Remote