Remote Data Entry & Chat Support Assistant (Work from Home)
Job Type: Full-Time / Part-Time | Remote | Flexible Hours
Job Overview:
We are looking for a Remote Data Entry & Chat Support Assistant to join our team. This position combines data entry tasks and providing chat support to customers. You?ll play a key role in maintaining accurate records and delivering excellent customer service via live chat, all while working from the comfort of your home. Key Responsibilities: ? Enter and update data into databases, spreadsheets, and CRM systems accurately. ? Respond to customer inquiries via live chat, providing helpful and timely solutions. ? Assist with order processing, account management, and general inquiries. ? Maintain and organize digital records and files. ? Verify and clean data to ensure accuracy and consistency. ? Provide ongoing support and follow-up to customers, ensuring their issues are resolved. ? Collaborate with the team to streamline processes and improve the customer experience. Requirements: ? Strong attention to detail and accuracy in data entry tasks. ? Previous experience in data entry, customer service, or chat support is a plus (but not required). ? Excellent communication skills (written), especially for chat support. ? Ability to multitask and manage both data entry and customer support duties. ? Comfortable with CRM systems, chat platforms, and basic office software. ? Must have a reliable internet connection and a quiet workspace for remote work.
