Customer Services Representative (Remote)

Job Description

Job Description...

Pathfinders Inc is seeking highly motivated individuals to join our client for a contract opportunity!

FULLY REMOTE! All equipment provided to work from home!

Responsibilities: ? Conduct outbound calls to potential customers ? Handle customer service inquiries and problems ? Receiving inbound customer calls ? Identify what are the customer?s needs and then route them to the appropriate department ? Handling a blended call center environment with make outbound and taking inbound calls ? This position supports sales and is centered on different client campaigns related to corporate needs ? Document all call information accurately in the system

Requirements: ? High School Diploma or GED required ? 1 to 2 years of related experience ? Excellent communication and interpersonal skills. ? Proficient in outbound calling techniques ? Outbound dialing, upselling experience preferred ? Telemarketing, timeshare, cold calling phone sales is a plus ? Mortgage, Banking, Financial industry experience is a plus ? Ability to handle a fast paced environment and able to multi-task

Job Details:
? Full time: M-F
? Pay: $18.00-$19.00
? Job type: Remote -flexible shifts between 8am-11pm EST

Company Description

About Pathfinders, Inc.

Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!

Inc. 5000 winner - 5 years

Philly's Fastest Growing Companies - 5 years

Company Description

About Pathfinders, Inc. Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies! Inc. 5000 winner - 5 years Philly's Fastest Growing Companies - 5 years

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