Remote Customer Service Advocate

Behavioral Customer Service Advocate

HealthCare Support is actively seeking multiple Behavioral Customer Service Advocate to fill openings with our prestigious Managed Care Organization...

Daily Responsibilities for Customer Service Advocate:
? Handling inbound behavioral calls regarding benefits eligibility/claims status
? Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner
? Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
? Provide assistance to members and/or providers regarding website registration and navigation

Preferred Qualifications but not required for Customer Service Advocate:
? 1 year of healthcare call center experience
? Behavioral/Crisis call experience preferred

Benefits for Customer Service Advocate:
? Immediate enrollment in Health Insurance
? Dental Insurance
? Life Insurance
? Employee Assistance Program (EAP)
? Access to Investment Accounts
? Career and educational tools within our Ingenovis ACT (Advocacy) Program

Pay Details: $19.00 to 19.00 an hour (fixed rate)

Schedule: Monday- Friday 10:30 am- 8:30 pm CST (30 min lunch, 2 15 min breaks)

There is the potential for 1 rotating Saturday shift per month during the busy season

Interested in being considered?

If you are interested in applying to this position, please click Apply Now for immediate consideration.

For additional consideration, please email a copy of your resume to [email protected] with your phone number, the job title and location, and our recruiters will reach out.

Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

#Slv924 #Remote

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