(Remote) EPIC Clinical Help Desk Specialist
Remote, USA
Full-time
Posted 2025-07-26
? Job Title: EPIC Clinical Help Desk Specialist
? Location: Remote
? Type: Full Time...
? Salary: $16 - $20 per hour plus full-time benefits
? Term of the Project: Until October 2028
Key Responsibilities: ? Provide technical assistance and support for incoming queries and issues related to Epic Clinical systems. ? Respond to customer queries in a timely and accurate way, via phone, email, or chat. ? Diagnose and troubleshoot technical issues, including account setup and network configuration. ? Follow up with customers to ensure their technical issues are resolved. ? Document technical knowledge in the form of notes and manuals. ? Maintain a high level of customer satisfaction by providing fast and accurate information. ? Escalate unresolved issues to the appropriate internal teams. ? Stay current with system information, changes, and updates.
Qualifications: ? Proven experience as a Help Desk Specialist or other customer support role. ? Familiarity with Epic Clinical systems and healthcare IT environments. ? Excellent communication and problem-solving skills. ? Ability to work independently and as part of a team. ? Strong organizational skills and attention to detail. ? Ability to multitask and manage time effectively in a fast-paced environment
Similar Remote Jobs
(Remote) EPIC Clinical Help Desk Specialist
Posted on: 28-08-2024 00:00
Remote Chat Operator ? No Experience
Posted on: 28-08-2024 00:00
sales jobs - Remote | WFH
Posted on: 28-08-2024 00:00
Remote Travel Advisor (Disney Travel Agent)
Posted on: 28-08-2024 00:00
Replenishment Planner Analyst Walmart - Remote
Posted on: 28-08-2024 00:00
Customer Service Agent - Fully Remote
Posted on: 28-08-2024 00:00
Data Engineer with Google Cloud Platform
Posted on: 28-08-2024 00:00
Bookkeeper Accountant - PT & Remote
Posted on: 28-08-2024 00:00
Virtual Chat Assistant (Work From Home)
Posted on: 28-08-2024 00:00
Ft. Recovery Division - General Application
Posted on: 28-08-2024 00:00
Regional and HQ Service Delivery Managers
Posted on: 20-11-2024 13:46
Digital Product Reviewer ? Remote (Immediate Start Available)
Posted on: 31-01-2025 10:00
Remote Customer Service Representative
Posted on: 20-11-2024 13:46
Entry-Level Remote Jobs Near Me - Find Work-from-Home Opportunities in Your Area | Earn $25-$35/HR
Posted on: 27-02-2025 00:00
Talent Acquisition Manager ? Work Remotely with Flexible Hours
Posted on: 16-07-2024 18:43
Corporate Account Manager
Posted on: 02-10-2024 00:00
DSP Specialist
Posted on: 16-07-2024 18:37
Part time Customer Support Agent
Posted on: 16-07-2024 18:52
Live Chat Agent (Remote / Entry Level / No Experience)
Posted on: 16-07-2024 19:01
Senior Manager, Pricing Execution, Nutrition
Posted on: 16-07-2024 19:03