Call Center Agent ? Remote
Remote, USA
Full-time
Posted 2025-07-25
Key Responsibilities: ? Handle inbound and outbound customer calls in a professional and courteous manner. ? Provide accurate information about products and services to customers. ? Resolve customer complaints and issues efficiently, escalating to appropriate teams when necessary. ? Document all customer interactions and maintain accurate records. ? Follow up with customers to ensure their issues are resolved and they are satisfied with our services. ? Meet performance metrics and targets, such as call handling time and customer satisfaction scores. ? Stay updated on product knowledge and company policies to provide accurate information to customers. ? Collaborate with team members to improve customer support processes and enhance the overall customer experience. Qualifications: ? High school diploma or equivalent. ? 1+ years of experience in a call center or customer service role. ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in using customer service software and tools. ? Reliable internet connection and a quiet workspace.
Similar Remote Jobs
Call Center Agent ? Remote
Posted on: 29-07-2024 17:09
Business Account Manager
Posted on: 29-07-2024 17:09
(Data Entry Online Job) Fedex Remote jobs - Apply Now
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Remote Chat Operator ? No Experience Required
Posted on: 29-07-2024 17:09
Data Entry Analyst
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Entry Level Chat Support
Posted on: 29-07-2024 17:09
Software Engineer Sr. Manager, ?arTech Messaging Platforms (Remote)
Posted on: 11-12-2024 17:46
Director, Data & AI Sales ? Healthcare & Public Services
Posted on: 23-02-2025 00:00
Southwest Airlines Remote Customer Service Representative – WFH
Posted on: 12-09-2024 00:00
CVS Customer Service Representative Remote Jobs - WFH
Posted on: 06-10-2024 00:00
SETS Operation Manager
Posted on: 05-01-2025 17:57
Remote Webchat Dealer Support (Late 3rd Shift / Midnight Shift)
Posted on: 28-11-2024 04:55
Research Associate in the global scaleup of CO2 storage for climate change mitigation
Posted on: 30-09-2024 00:00
UPS Remote Jobs (Data Entry) $25/Per Hour ? Entry Level
Posted on: 03-12-2024 06:01
Medical Billing/AR Specialist - Remote | WFH
Posted on: 16-07-2024 18:44
Part-Time Remote Data Entry Assistant (Entry Level) - Apply Now
Posted on: 18-02-2025 03:59