Systems Analyst- Intermediate (Data Engineering/Architecture)

Work from Home Opportunity that includes an Excellent Total Rewards Package!

Under the general direction of the management team and senior staff the Systems Analyst - Intermediate (Data Engineering/Architecture) provides experienced analytical services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs.

Responsibilities: ? Second and Third Level Support (Including Maintenance Activities): Independently triage and resolve level 1 and level 2 support issues. Escalate level 3 support issues accordingly. ? SDLC (System Development Life Cycle:)Have an intermediate understanding of the application development life cycle. Ability to apply those principles to day-to-day work.. ? Application Upgrades and Implementation: Review and validate functionality of application upgrades and implementations. Report back on any problems. Identify new functionality and/or hardware requirements as assigned. Ability to create test plans. ? Vendor Relationships: Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members as necessary. Assist with issue escalation where applicable. ? End User Training: Create and review existing training documentation. Facilitate high-level user training sessions independently. ? Communication: Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects. ? System Integration: Complete assigned tasks related to system integration. Validate testing. Ability to modify existing test plans. ? Project Management: Create and contributes to project tasks and milestones. Update all project management and time tracking tools accordingly. Ability to take full ownership of a project. ? Data Quality: Maintain data quality at all times. ? Report Writing/Analysis: Write, analyze and make modifications to reports either independently for basic requests or under the direction of more experienced team members for more complex requests. ? Process Improvement: Create and update processes. Ability to contribute to process improvement efforts. ? Documentation: Complete documentation/flow charting of system builds and maintain team's existing documentation independently. Responsible for validating current documentation. Extract and document customer/business requirements and needs for use by enterprise architecture and engineering teams (network, system, and software). ? Interactions with Others: Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff. ? Data Confidentiality/Security: Maintain confidentiality of sensitive information at all times. ? Self-Development: Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors