Senior Product Engineer, Order Management Platforms

How you'll help us Keep Climbing (overview & key responsibilities)

Delta is investing in and growing our capabilities across our IT global technology hubs, to continually improve the end-to-end travel experience for our customers and enable our 90,000 Delta people who serve them.

Join us on our transformation journey in becoming a world-class IT organization at the world's best airline!

The role of the Senior Technical Product Engineer is to support and enable business change as we evolve and trasnform our products.

Responsibilities including but not limited to:
? Work with business Product Owner and SMEs to prioritize feature development, based on the business value. Facilitate work sessions as needed and document new features, requirements, and strategies.
? Maintain internal consumer and business team relationships.
? Owns and delivers the development activities in the scrum team.
? Deliver business requirements via artifacts such as epics, features, scenarios, acceptance criteria, process flows.
? Lead story grooming sessions or requirements clarifications sessions.
? Ability to write necessary stories to deliver functionality, such as user interaction stories, or system integration stories or API level stories.
? Drive excellence by leading a squad along with the Scrum Master comprised of SDES, SDETS and SRE to provide proactive contributions towards continuous improvement of supported products.
? Successfully handle multiple initiatives and balance constantly evolving priorities.
? Works with application support and development team to fix software bugs and escalated issues

What you need to succeed (minimum qualifications)
? Bachelors Degree in Computer Science, Information Systems or related technical field
? 5+ years of hands on professional experience
? Experience working in an Agile environment
? Keen ability to be proactive and think creatively without direction to solve issues. Can anticipate the next questionscenario -Drill down beyond the problem surface to understand root cause, business impact, and next steps.
? Demonstrated experience developing requirements and knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system.
? Strong written, oral communication, social skills, planning and organizational skills, strong and facilitation skills.
? Must be able to effectively and professionally communicate with management, internal consumers and business teams as well as demonstrate sound judgment/reasoning skills
? Coaches and mentors team members on business processes and in testing.
? Embraces diverse people, thinking and styles
? Candidate must have the ability to deliver quality work on time and translate planning into action by following applicable established procedures or methodologies
? Personal Accountability: We operate a highly mission critical technology environment which means we need to act proactively and accept responsibility for the overall outcome.
? Collaborate and communicate across teams and think about how we can improve our respective domains but make the whole of IT greater than the sum of its parts.
? Systems Thinking: Know our business which lets us understand interdependencies and bring a systems thinking of the overall Delta environment to decisions we make.
? Excellent Judgement: As technology providers we are constantly having to balance the risk to the operation with the need for agility; this requires excellent judgement from everyone in the design, engineering and change management processes.

What will give you a competitive edge (preferred qualifications)
? Experience working in an airline technology environment is preferred.
? Solid Understanding of Agile/SDLC development methodologies
? Airline business experience, as well as business process analysis and/or extensive experience working with agile teams, is desirable

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values ? Care, Integrity, Resilience and Servant Leadership ? every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
? Competitive salary, industry-leading pro?t sharing program, and performance incentives
? 401(k) with generous company contributions up to 9%
? New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 ? March 31)
? In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
? 10 paid holidays per calendar year
? Birthing parents are eligible for 12-weeks of paid maternity/parental leave
? Non-birthing parents are eligible for 2-weeks of paid parental leave
? Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life insurance bene?ts
? Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
? Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
? Domestic and International space-available flight privileges for employees and eligible family members
? Career development programs to achieve your long-term career goals
? World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
? Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
? Recognition rewards and awards through the platform Unstoppable Together
? Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta?s online system, or at any point in the selection process. To request a reasonable accommodation, please click here