Customer Service Representative Remote
We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities: ? Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. ? Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. ? Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. ? Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements: ? 1-2 years proven experience in supporting client success ? Excellent written and verbal communication skills ? Ability to address complaints and issues with effective solutions and a positive attitude ? Passion for delighting customers with above and beyond service ? Excellent time-management and prioritization skills ? Familiarity with CRM system
Similar Remote Jobs
Customer Service Representative Remote
Posted on: 11-12-2024 17:45
Remote SLI Student Support
Posted on: 11-12-2024 17:45
Remote Personal Travel Assistant
Posted on: 11-12-2024 17:45
Data Entry Clerk (Remote)
Posted on: 11-12-2024 17:45
Assistant (Remote) (United States)
Posted on: 11-12-2024 17:45
Product Manager - E-Sports/Gaming
Posted on: 11-12-2024 17:45
Administrative Specialist I (Flexible/Hybrid)
Posted on: 11-12-2024 17:45
Apple Remote Job @($25/Hour)
Posted on: 11-12-2024 17:45
Interview Transcription and Ghostwriting
Posted on: 11-12-2024 17:45
Director, Pricing and Packaging
Posted on: 11-12-2024 17:45
Supply Chain Data Analyst
Posted on: 16-07-2024 18:36
Netflix Data Entry Jobs From Home ( Manager ) @ Click Me To Apply
Posted on: 27-08-2024 00:00
Netflix Careers Remote Customer Service - Part-Time
Posted on: 01-07-2024 16:51
Amazon Delivery Driver
Posted on: 02-01-2025 03:57
Flexible Remote Role: Help Renters Find Their New Home!
Posted on: 27-02-2025 00:00
Southwest Airlines Remote Jobs $26 (Data Entry)
Posted on: 16-07-2024 18:39
Technical Writer - DAYS - Work-from-Home Flexible
Posted on: 16-09-2024 00:00
Part-time Webinar Specialist
Posted on: 26-09-2024 00:00
Operational Excellence Lead
Posted on: 06-02-2025 00:00
Remote Sales Agent Representative Uncapped Commission AL ONLY
Posted on: 25-09-2024 00:00