About the position
The Seasonal Housekeeping & Operations role at Kohl's involves maintaining a clean and safe environment throughout the store. This position is essential for ensuring customer satisfaction by performing daily cleaning tasks and supporting operational processes effectively and efficiently.
Responsibilities
? Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods
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? Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
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? Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use
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? Complete and maintain required training for chemical, equipment, and maintenance
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? Routinely complete basic equipment maintenance following company guidelines
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? Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
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? Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed
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? Engage customers by greeting them and offering assistance with products and services
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? Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
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? Exercise good judgment and discernment when making decisions; take appropriate partners as needed
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? Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
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? Meet or exceed individual goals (e.g., productivity, credit, loyalty)
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? Accomplish multiple tasks within established timeframes
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? Follow company policies, procedures, standards and guidelines
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? Maintain adherence to company safety policies for the safety of all associates and customers
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? Receive, understand and proactively respond to direction from supervisors/managers and other company personnel
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? Other responsibilities as assigned
Requirements
? Excellent customer service skills and ability to multi-task with strong attention to detail
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? Verbal/written communication and interpersonal skills
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? Must be 18 years of age or older
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? Flexible availability, including days, nights, weekends, and holidays
Nice-to-haves
? Client facing retail or service industry experience
Benefits
? Pay Starts At: $14.10
