Fitness Equipment Service Engineer - Denver, CO (Field-Based/Remote Work)

Fitness Equipment Service Engineer Location: Denver, CO (Field-Based/Remote Work) Salary: $70K Job summary: Do you love solving problems and making customers happy? If working in the field and delivering top-tier service energizes you, this is your chance to shine! Our client is a world leader in the design and manufacture of fitness equipment and solutions for private homes, fitness clubs, hotels, spas, rehabilitation centers, corporate gyms, universities, professional sports facilities and more. As a Fitness Equipment Service Engineer, you'll play a key role installing, maintaining, and servicing their premium fitness equipment — ensuring every client has the best experience possible. What You'll Do: • Execute jobs following defined Standard Operating Procedures • Meet performance targets like TTS, FTFR, and JMR3 • Manage your inventory of spare parts with accuracy • Educate customers on proper use and maintenance of equipment • Perform root cause analysis and identify solutions • Complete work orders and service reports accurately • Provide structured feedback on product issues • Communicate ETAs and updates to customers • Escalate and reassign service calls when needed • Maintain tools, equipment, and vehicle in safe condition • Follow all health & safety guidelines Qualifications: • 3–5 years of experience in a similar role • Diploma or Degree in Electronics, Communications, or related field • Strong mechanical and electronic troubleshooting skills • Comfortable using mobile tools and apps • Basic knowledge of IT networking is a plus • Experience managing service orders and customer requests • A team player with strong communication and transparency Remote About the Company: Crawford Thomas Recruiting Apply tot his job