**Experienced Customer Service Representative – Math Learning Center Operations & Sales Support**

At blithequark, we're dedicated to revolutionizing the way people learn and interact with mathematics. Our Math Learning Center in San Diego, CA is seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our operations and sales support team, you will play a vital role in ensuring the smooth day-to-day functioning of our learning center, while also contributing to the growth and success of our business. **About blithequark** blithequark is a leading provider of math education services, with a mission to make learning mathematics fun, engaging, and accessible to students of all ages. Our Math Learning Center in San Diego, CA is part of a larger network of centers across the country, and we're committed to providing exceptional customer service and support to our students, parents, and staff. **Job Summary** We're looking for a self-motivated and experienced Customer Service Representative to join our team in San Diego, CA. As a key member of our operations and sales support team, you will be responsible for coordinating day-to-day operations, assisting with math tutoring, customer service, sales, and operational tasks. You will also be responsible for conducting sales outreach, data entry, and digital marketing tasks, including writing blogs and posts on social media and website channels. **Responsibilities** As a Customer Service Representative at blithequark, you will be responsible for the following key tasks: * Positively interact and engage with students and parents, building rapport, establishing trust, answering any inquiries, and taking the time to get to know the families * Conduct sales outreach via phone, email, text, lead follow-up, program consultations, and signing up new families into the program * Data entry and spreadsheet management of all key sales and operational activities * Conduct student assessments, grading, and printing materials and reports for parent reviews * Digital Marketing tasks, including writing blogs and posts on social media and website channels * Support center staff with administrative and cleaning tasks **Qualifications** To be successful in this role, you will need to possess the following qualifications and skills: * Recent college graduate with a degree in mathematics, sciences, engineering, communications, or teaching * Strong foundational math skills up to Algebra * 2+ years of prior working experience in customer service * Strong analytical thinking and problem-solving skills * Excellent communication and organizational skills * Ability to multi-task efficiently * Excellent PC, MS Office skills, and data entry skills * Strong work ethic, punctual, detail-oriented, and reliable * Availability to work 1 PM-7 PM Monday-Friday, and Saturday from 9 AM-1 PM **Skills and Competencies** To excel in this role, you will need to possess the following skills and competencies: * Excellent communication and interpersonal skills, with the ability to build rapport with students, parents, and staff * Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions * Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Strong technical skills, including proficiency in MS Office and data entry software * Ability to work independently and as part of a team, with a strong commitment to customer service and support * Strong math skills, with the ability to conduct student assessments and grading **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to providing our employees with opportunities for career growth and development. As a Customer Service Representative, you will have the opportunity to: * Develop your skills and knowledge in customer service, sales, and operations * Work with a dynamic and supportive team, with opportunities for collaboration and growth * Participate in ongoing training and development programs, including online and in-center training * Take on additional responsibilities and challenges, with opportunities for advancement and promotion **Work Environment and Company Culture** Our Math Learning Center in San Diego, CA is a dynamic and supportive work environment, with a strong focus on customer service and support. We're committed to creating a positive and inclusive work culture, with opportunities for collaboration, growth, and development. As a Customer Service Representative, you will be part of a team that is passionate about making a difference in the lives of our students and families. **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * Base salary: $20-$25 per hour * Commission and benefits * Ongoing training and development programs * Opportunities for career growth and advancement * A dynamic and supportive work environment, with a strong focus on customer service and support **How to Apply** If you're a motivated and experienced Customer Service Representative looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, including detail about your math competency, experience teaching or working with students, and availability. We look forward to hearing from you! **Apply Now** To apply for this exciting opportunity, please click on the link below: Apply Job! Apply for this job