Developer Advocate (Written Content Creator)
Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Communications APIs: As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more. Why this role matters: As a Developer Advocate , you will create high-quality written content that resonates with developers, highlighting our API offerings, partnerships, and more. Your expertise will help drive brand recognition, facilitate platform adoption, and foster a community that thrives on real-time, customer-centric communications. A key focus will be showcasing the capabilities and applications of Vonage's APIs , demonstrating how they empower developers to build robust and scalable communication solutions. Your key responsibilities: Produce and publish weekly , high-quality developer content for the Vonage Developer Blog and other related areas. Craft tutorials, how-tos, and deep dives that demonstrate the capabilities and use cases of Vonage APIs. Collaborate with product and engineering teams to ensure content accuracy and relevance. Engage with the developer community through comments, social channels, and feedback. Help shape the editorial direction of the blog to address developer needs and highlight new product features. What you'll bring: Technical writing experience: 2+ years writing developer - focused content (blog posts that have code, tutorials, documentation, etc.). Programming proficiency: Experience with at least one modern programming language (e.g., JavaScript, Python, Java, or C#). API experience: Familiarity with RESTful APIs and cloud communications platforms. Excellent communication: Ability to explain complex technical concepts clearly and engagingly. Community-oriented: Experience engaging with developer communities via blogs, forums, or social media. Editorial skills: Ability to edit, proofread, and maintain a consistent voice and style. Experience with tools & platforms: Content Management Systems (e.g., Storyblok , Contentful) Code sharing platforms (e.g., GitHub , GitLab) Analytics tools (e.g., Adobe , Amplitude) Community engagement platforms (e.g., Disqus, Discord, Slack ) How you’ll benefit: Private Medical Insurance Dental Cover Group Pension Plan Group Life Insurance Gym Membership Electric Car Scheme - Tusker Payroll Giving Cycle To Work Shopping Discount s Tastecard Eye Test Ericsson Care Line (EAP) Discretionary Time Off (DTO) Volunteer Time (VTO) Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process #LI-AR1 There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice . Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.