**Czech Speaking Technical Support Specialist – Remote Opportunity in Greece**
Are you a highly skilled and customer-focused technical support professional looking for a new challenge? Do you have a passion for delivering exceptional service to Czech-speaking customers? If so, we invite you to join blithequark, a dynamic and innovative company based in Greece, as a Czech Speaking Technical Support Specialist. This remote position offers the perfect blend of flexibility, challenge, and growth opportunities, allowing you to work from the comfort of your home while being part of a talented team. At blithequark, we pride ourselves on providing cutting-edge technology products and services that make a real difference in people's lives. Our customers are at the heart of everything we do, and we're committed to delivering an exceptional experience that exceeds their expectations. As a Czech Speaking Technical Support Specialist, you'll play a vital role in achieving this goal, working closely with our cross-functional teams to ensure that our customers receive the highest level of technical support and service. **Responsibilities:** As a Czech Speaking Technical Support Specialist, your primary responsibilities will include: * Delivering outstanding technical support to Czech-speaking customers via phone, email, and chat, ensuring that their inquiries and issues are resolved efficiently and effectively. * Troubleshooting and resolving technical issues related to blithequark's products, utilizing your problem-solving skills and technical knowledge to provide seamless support. * Documenting customer interactions and technical problems accurately in the CRM system, maintaining a high level of data quality and integrity. * Collaborating with cross-functional teams to address complex technical concerns, working closely with colleagues to find solutions and improve processes. * Staying up-to-date with product knowledge and participating in ongoing training to improve skills, ensuring that you're always equipped to provide the best possible support. * Gathering customer feedback to identify areas for improvement in support processes, using this valuable information to drive positive change and enhance the customer experience. * Assisting in onboarding and training new team members as needed, sharing your expertise and knowledge to help them succeed in their roles. **Requirements:** To succeed in this role, you'll need to possess the following qualifications and skills: * Fluency in Czech and English, both written and spoken, with excellent communication and customer service capabilities. * Strong technical aptitude and troubleshooting skills, with the ability to learn and adapt to new technologies quickly. * Prior experience in technical support or IT is preferred but not essential, as we're committed to providing comprehensive training and development opportunities. * Proficiency in using CRM systems and other customer support tools, with a willingness to learn and master new systems and processes. * Self-motivation and the ability to work independently in a remote setting, with a strong sense of accountability and responsibility. * A customer-centric approach, with a passion for delivering exceptional service and exceeding customer expectations. **Benefits:** As a valued member of the blithequark team, you'll enjoy a range of benefits, including: * Private Health Insurance, providing you with peace of mind and financial security. * Training & Development opportunities, helping you to grow and develop your skills and knowledge. * Performance Bonus, recognizing your hard work and achievements. * Fully Paid Training, ensuring that you're equipped to succeed in your role. * Great Salary, reflecting your value and contributions to the team. * Fully Paid Relocation Package (flight, transfer, and hotel), making it easy for you to join us in Greece. **Why Join blithequark?** At blithequark, we're passionate about creating a workplace that's inclusive, supportive, and empowering. We believe in the importance of work-life balance, offering flexible working arrangements and a range of benefits that promote your well-being. Our team is diverse, dynamic, and dedicated to delivering exceptional results, and we're committed to providing opportunities for growth and development that will help you achieve your career goals. If you're a motivated and customer-focused technical support professional looking for a new challenge, we invite you to join us at blithequark. Apply now to become a part of our talented team and start your journey with us today! Apply for this job