Chat Support Agent - Remote
Job Description: • About NoGigiddy: • NoGigiddy is a premier on-demand staffing app that connects gig workers with flexible job opportunities across various industries. • Are you looking to kickstart your career in customer support without the need for a degree or prior experience? • NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. • In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for all. • Responsibilities: • Respond to customer inquiries via chat in a timely and professional manner • Provide accurate information about NoGigiddy services and job opportunities • Assist users with navigating our platform and resolving any issues they encounter • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills • Collaborate with team members to continuously improve support processes • Document and escalate complex issues to the appropriate departments when necessary • Participate in training sessions to stay updated on product knowledge and customer service best practices Requirements: • No degree required • No prior experience needed; we will provide comprehensive training • Excellent written communication skills • Strong problem-solving abilities and attention to detail • Ability to work independently and as part of a team • Reliable internet connection and a quiet workspace • Positive attitude and a willingness to learn Benefits: • Competitive hourly pay ($15-$18/hr) • Flexible work-from-home schedule • Comprehensive training program • Opportunities for growth and advancement within the company • Supportive team environment • Access to exclusive gig opportunities